Interior Health (IH) has historically avoided physical restraint use and staff practices according to the IH Least Restraint Policy. It has been decided that now there will be implementation of a new physical restraint system at Kootenay Lake Hospital (KLH) for when alternatives to restraint use are ineffective. This physical restraint system will be used in coordination with the Least Restraint Policy. We were assigned to help introduce and implement this new restraint system. Our goal was to provide adequate education and training to staff, in order to ensure safe and appropriate application of the PINEL restraints in coordination with IH policies.