28 CASTLEGAR NEWS REVIEW, March 24. 1985 COMMERCIAL UNIT HERALDS A NEW ERA IN BANKING With the opening during 1984 of 18 Commercial Banking Units (CBUs) across British Columbia, including the West Kootenay CBU, the Bank of Montreal completed an ive Canada-wid i of its services that heralds a new era for Canadian banking. The Commercial Banking Units in this province are among 98 such facilities set up by the bank, across Canada during the last two years, as part of changes aimed at upgrading the quality of service both to business entrep: s, farmers, professi and to indivi customers. Di: i the ive or izati restructuring within the bank in an interview, Desmond J. Kavanagh, Senior Vice-President of the bank's Pacific Commercial Division, said commercial customers in the West Kootenay — farmers, small and medium businesses — continue to do their day-to-day banking transactions such as cash deposits and withdrawals at our eight branches in the area. But through the CBU personnel, these customers now also have access to a new team of commercial bankers specializing in a variety of farm and business financial services as well as their credit needs. Mr. Kavanagh also pointed out that, while continuing to process the commercial customer's day-to-day transactions, personnel in the bank's branches have in turn become specialists in meeting the personal banking needs of individual customers. “Our commercial bankers are trained not only to help our commercial customers meet their credit needs but also to make the most of a growing number of new cash manage ment and other services not available to them,” Mr. Kavanagh said. “Our new West Kootenay Commercial Banking Unit in Castlegar also has account management personnel on site in Nelson, Trail and Grand Forks.” Considerably increased credit authority within the CBU also means the vast majority of commercial credit decisions RON LESLIE ANDY PATTERSON JA. . vice-president and . . . CBU manager district executive are intended to provide a higher level of specialized banking skills to both personal and business customers.” This recognition of the differing needs of commercial and indivi 's, while retaining the link with the neighborhood branch as the centre for day-to-day banking transactions, “heralds a new era for Canadian banking,” said Mr. Kavanagh. “The change follows the realization that in this computerized age, it is too much to expect any one banker to have a superior level of skills in each and every facet of today’s complex banking needs,” Mr. Kavanagh explai Castlegar’s Friendliest People “There was a day when the manager of a bank branch could be all things to all people, but that day is long gone. “It wasn't too difficult to establish that there are two distinct segments to banking in Canada, the commercial sector and, with vastly different needs, the personal banking sector,” said Mr. Kavanagh. t the Bank of Montreal, we reasoned that by separating these two functions, we would be able to bring more expertise, ialization and professionalism to the banking service we provide for our customers.” But while commercial and personal banking now operate under separate managements, neither business nor personal customers need to change branches for their day-to-day banking. The CBU comes into play only where commercial credit, the annual account review, or non-credit financial services are involved. Even then, Mr. Kavanagh explained, “the client retains the choice — he can either come to see us or one of our managers will visit him.” In the branches, one of the changes has the manager no longer behind closed doors but out on the banking floor, now are made locally in the West Koot a move i d closer to » where the manager can do marketing of to speed up the decision-making process, and achieve banking p in a more pr i manner. hi itivity to local ic factors. The manager's private office has become a conference room “The establishment of two separate banking groups, the Domestic Banking Group and the Canadian Commercial Banking Group, with our national organization represents a major streamlining of our Canadian operations along new management lines,” Mr. Kavanagh said. “These changes, begun in Ontario in November 1982 and completed in British Columbia in August of last year, for customers with confidential business to transact. But Mr. Kavanagh said, “The biggest change you will see in your bank branch is a perceptible upgrading in the level of service and individual advice because, relieved of the commercial lending and portfolio administration duties, the branch manager and staff are now able to concentrate on providing enhanced service.” At Sateway, we're here to Sateway's got people who are happy to give you a hand see to it that you get exactly your ni q @ reputation tor quality, ser you money, with advice such as: recommending spec! and efficiently. CBU! For more information contact: A Bank of Montreal What's a Commercial Banking Unit? Our commercial banking unit is a hand-picked team of banking professionals with the experience to help you — our commercial and agricultural customers — obtain all the financial services you need, when you need them! The CBU brings together a group of financial experts who can do more than just lend analyzing your financial requirements banking services to meet your needs ensuring you get all of the services your business requires quickly and Simplified credit approvals. Quick decisions. Specialized account management for our business customers in the West Kootenay, with commercial account management personnel on site in Castlegar, Nelson, Trail and Grand Forks. That's the First Bank CBU Manager Andy Patterson at 365-8959 Bank of Montreal, Commercial Banking Unit 1402 Columbia Ave., Castlegar, B.C. FIRSTBANK FOR BUSINESS. NOT JUST MONEY: IDEAS. vice Desk. You con give ony the perfect gift for so many shower or even a relative's birthday. There's always o the first places you'll find the dattodils and other favourite spring flowers in full bloom ready to give toa friend, or FACT SHEET Anglican Church Apostolic Church Calvary Baptist Church Castlegar Evangelical Free Church St. Rita’s Roman Catholic Church Grace Presbyterian Church Kinnaird Church of God Pentecostal Tabernacle St. Peter's Lutheran Church United Church of Canada Kingdom Hall of Jehovah's Witnesses Union of Spiritual C: ities of Christ (Doukhob Church of Jesus Christ of Latter Day Saints (Mormon) BUSINESS ORGANIZATIONS Chamber of Commerce i A CLUBS, ORGANIZATIONS AND SOCIETIES Adastra Aviation Flying Club Anglican Church Women wanauts Swimming Club letic Association Badminton Club Baseball Club Beta Sigma Phi (Alpha) Bowling Club Boy Scouts, Brownies and Girl Guides Cancer Society Castlegar and District Hospital Ladies Auxiliary Catholic Women’s League Communi-Tel Association Community Arts Council Curling Club David Thompson Stamp Club Diet Club — Kootenay Road-runners Kootenay Karrot Krunchers Doukhobor Historical Society Figure Skating Club Golf Club 4-H Horse Club Horse: 's Association Kiwanis Club Knights of Columbus Knights of Pythios Kootenay Mountaineering Club Kootenay Society for the Handicapped Lion's Club McMixers Square Dance Club Minor Hockey Association Minto Order of the Eastern Star Museum Historical Society Naturalists’ Club Order of Masons Pistol Club Red Mountain Ski Club Rock and Mineral Club Rotary Club Royal Canadian Air Cadets Royal Canadian Legion Russian Choir Senior Citizens Shrine Club Soccer Club Softball Club Sons of Norway Tennis Club Traffic Safety League Women's institute Women's Missionary Council and Society United Church Women Wildlite Association NEWSPAPERS Castlegar News — twice weekly Nelson Daily News — morning paper Trail Daily Times — evening daily paper Vancouver Sun and Province — local delivery RADIO Radio CJAT (6.10) Trail Station (AM) Radio CKQR (12.30) Castlegar Station (AM) Radio CBC (10.67) (AM) TELEVISION Cable West T.V. Ltd. (ABC, CBS, NBC, & PBS) four channels Channel 10 — Cable, Community Channel CBC and BCTV — two channels PUBLIC LIBRARY Castlegar and District Public Library 1005 Third Street Castlegar and District Public Library 2303 Columbia Avenue Selkirk College Library POSTAL DELIVERY SERVICE Castlegar Post Office 305 - 319 Eleventh Avenue Castlegar, B.C. The Castlegar Post Office is the main distribution int for all mail in the East and West Kootenay rom/to Calgary and Vancouver. The mail service is door-to-door with general delivery and boxes in the post office HOTELS HOTELS /MOTELS City Centre Motel, 18 units 365-3434 Fireside Place Motor Inn, 55 units ........ 365-2128 Flamingo Motel, 10 units 365-7978 Hi-Arrow Arms Hotel, 50 units - 365-7282 Marlane Hotel, 18 units . - 365-2626 Monte Carlo Motor Inn, 48 units - 365-2177 Rivergreen Lodge, 12 units : 365-7516 Ron's Motel, 17 units «++. - 365-5613 Timberlane Lodge, 10 units 365-7544 Twin Rivers Motel, 10 units +++» 365-6900 Sandman Inn, 105 units 365-8444 CONVENTION FACILITIES COMMUNITY COMPLEX — The Complex, which opened in 1976, consists of a full-size arena, full kitchen facilities, meeting hall, two conference rooms and an arts/crafts room which can be made into @ meeting area for 60 persons. The main meeting hall is 348 metres square with a seating capacity of 350 to 450, sliding partitions allow for three smaller rooms with a seating capacity of 120 per room. chances are your Sateway's Fireside Place Motor inn — The Fireside hos three meeting rooms, two of the rooms are adjoining with sliding partitions between them giving a total seating capacity of 160 persons. The one meeting room in the lobby has a seating capacity of 30 per sons. Sandman inn — The Sandman has seven meeting rooms. The Discovery Ballroom has a seating capacity of 400, the two Discovery Rooms each have a capacity for 200, Suite 122 and Suite 148 can each seat 25, the Heartland Banquet Room can seat 50, and the Courtyard can seat 100. CASTLEGAR NEWS REVIEW, March 24, 1985 Crossroads of Kootenays Castlegar has bright future Situated in a majestic valley at the confluence of the Kootenay and Columbia Rivers on the southern end of the Arrow, Lakes, Castlegar is the vibrant heart of the West Kootenay. The city of more than 7,000 is located midway between Vancouver and Calgary along the southern Trans-Canada route, and is the focal point of four major highways; Highway 3A goes north to Nelson, Highway 22 south to Trail, Highway 3 east to Salmo (and Calgary) and Highway 3 west to Grand Forks (and Vancouver). It is no wonder then, that the city proudly proclaims itself “the crossroads of the Kootenays.” It is the focal point of the resource-rich region it serves and its future lies as‘a service and distribution centre. But Castlegar wasn't always this way. As little as 25 years ago, the city was bedroom community for the larger West Kootenay centres of Trail and Nelson. The economic base at that time consisted of Cominco smelter in Trail, the Canadian Pacific Railway, logging and small scale farming. Today, Castlegar boasts a major pulp and lumber operation, a fledgling industrial park, the region's community college, the area's only commercial airport, and a host of light industry — large and small. In those 25 years, a number of major transportation projects have been undertaken, including construction of the Blueberry-Paulsen highway linking Castlegar with points west along Highway 3. The Castlegar airport which was also built within the last 20 years is not only used by a large number of private aircraft owners, but has the region's only commercial flights. As well, Transport Canada plans a $6 million expansion of the airport terminal building, tripling its size, Pacific Western Airlines maintains a passenger and freight service, connecting the area with Vancouver, Penticton, Kelowna, Calgary and Cranbrook. Charter airline and helicopter services are available. The Canadian Pacific Railway travels south to.Trail, west of Grand Forks, north to Nakusp, and east to Nelson. The Burlington Northern comes from Seattle and Spokane, Wash. and travels as far north as Nelson. The city is also home to major truck transport carriers, including Public Freightways, Williams Moving and Storage and Skyway Distributors. As well, CP Transport relocated its depot from Trail to Castlegar in 1983 to take advantage of the city's central location. Labatt’s Brewing Co. also has major distribution depot in the city. And in 1982 the city established a fully-serviced industrial park to handle the increase in light industry requirements. The park has 37 lots-on Highway 22 in south Castlegar, within easy reach of the airport. Currently, there are two tenants in the park, and the city has reached an agreement to sell a lot to a third. As well, the city received a $159,000 grant from the federal government to construct a building at the park. A tenant for that building is lined up. In order to help market the Industrial Park, council established a special Industrial Commission. The Commission was active in 1984, setting out marketing strategy and implementing a sales program. Other business highlights include: ¢ plans for an expansion of the Central Kootenay Health Unit, which relocated to Castlegar during 1984. Westar Timber plans a $2.5 n upgrading at its Celgar Pulp Operations. @ The Doukhobor Village is looking at a $2.5 million expansion. ePharmasave is expanding by 1,600 square feet. ¢ A Ford dealership is opening in Castlegar in April Kootenay Savings Credit Union completed major renovations to its office block. e@ SuperValu renovated a vacant store in Castleaird Plaza and now operates two stores in Castlegar. CASTLEGAR AND DISTRICT COMMUNITY COMPLEX CASTEGAR, mT COLUMBIA Money Chew Falile ASUA / Ploner FUTURE IS OURS... City of Castlegar has started work ona recreation master plan (top) for the community complex area. The plan includes extensive landscaping, paved parking, and provision for an indoor swimming pool; Kootenay Doukhobor Historical Society has plans fora $2.5 million expansion of the Doukhobor Village (middle): ond the Zuckerberg Island suspension bridge (left) was completed in 1984 providing o permanent pedestrian link with the island park