Community Service — Basic to We Share Your Concern .. .
Never nour twanyfve yar history of service, shortening the period our offices are open tothe pubic alin the interest

Inland Philosophy _ Pete si a

Unfortunately, the time taken ‘sf staff in explaining the increased
Franchise Fees and Municipal Taxes

costs of natural gas is, in itself, an added expense for the company, and
Inland’s policy of franchise fees,
gives each incorporal

ted community a

Inland retums 3 percent of
follar

the customer
chise fees become Increasingly signifi-
cant to municipal reve

For the year Bae June 30th,
1982, property, franchise and other
taxes paid by Inland increased by
almost 34% . The municipalities in our

vince and municipalities also increas- EB came commun where Infond faces bi most
ed by 22% due to higher assessed BA Sle, ers service; pape pa lined per
values and mill rates. orate citizen.

Inland Involved in Communities

ess ‘and the performing
arts. One example of Inland's community actives is Ie
participation with the Summer and Winter Games. Since

the first games in Penticton in 1978, Inland eat a
major role as a supporting sponsor.

challenge, 0 main

increases in the wholesale cost

outside of Inland’s control

and were flowed through to you, the consumer, with no additional
benefit to Inland,

Sharing your concern, we have done everything possible to reduce

your cost of service. We have kept staff levels at a minimum, tightened

our grip on operating costs, and even taken additional steps such as

How to Read Your Bill

therefore, you, the consumer,

In an effort to help you understand the reasons for higher bills and
ur billing system, we are explaining on this page:

1, How to read your bul
2. How to read your meier
3. Our equal payment plan

4. Questions to ask yourself if your bill has raised a concern.

How to Read Your Meter

Reading your meter is similar to reading a clock. Here's what to do.
© Face the meter and read the dials from left to right.
© Rod the number s indicated by the hands on a dials. Ifa hand is bet-

direction in which

below, in which case you record the number 9.

aaa

/

Y
o

In the illustration above, dial A reads 9; dial B reads 0; dial C reads 8; and
dial D reads 5. Therefore the correct reading for this meter is 9085,

Inland’s Equal Payment Plan
Can Level Out Your Monthly Bills

APPROXIMATE PERCENTAGE OF NORMAL ANNUAL

ou bay wl
on iniand's convenient
‘Sutact your loca nln

1. The cost of all forms of energy
has increased dramatically, including
natural gas. A number of factors have
substantially increased your bill over
last year, including an increase in the
wholesale price of natural gas along
with increases in municipal, provincial
and federal government taxes,

2, Colder weather directly affects the
amount of gas you consume, a
therefcze, your bill. Remember by the
time you receive your bill, you are
paying for energy which you com
‘menced to use approximately 6 weeks
Previously.

3. Your bill may be for stably longer
than a one month period. Although
eed pater st els road ieee
‘on a regular basis, work loads,
statutory holidays and weekends can

If Your Bill Has Raised A Concern

Teading based on weather conditions
and last year’s consumption. An over
estimation will result in reduced con:

in
average bil for the current period

“The letter “E” preceding the present
reading will note an estimated
consumption,

5. 1s your furnace filter clean? Vac
um filter monthly and replace at least
once a year.

6. Comparisons are difficult.
Although it may seem convenient to
check your bill against those of your
friends and neighbours, remember
that each home bas individual heating

sometims
ly In excess of a month,

4. Your meter may have been
estimated ft was not possible to get
te

depending on how lightly the home
bullt, the humber of floors, window
area, insulation standards, living
habits, thermostat settings, and hot