é CASTLEGAR NEWS, Thursday, Dec. 12, 1968 Consumer Department Sets Up Division for Complaints Three-and-a-half months after the department of con- sumer and corporate affairs was born, the now familiar mailing address, The Con- sunier: Box 99, Ottawa was stablished to receive comi- certs and enquiries. Consumers across Cana: da respon nded. By the end of May, more than 2,000 had voiced their problems. Complaints were almost as varied as the num- ber of people who wrote, but they) De inted up certain areas of major consumer concern. Trade practices such as misleading advertising and labelling, referral selling, bait-and-switch tactics; guar-jed per cent each. The remaining 51 per cent was spread over other areas, with emphasis on ap- pliances, detergents, carpet- ing, furniture, electrical fix. tures, investments, publica- tions, insurance ‘and trans- portation. To illustrate the varicty of consumer complaints, here are examples of actual cases from the consumer service and information division fil- from the vendor. After action by the con- sumer service and informa- tion division, the consumer Tecelved!! a satisfactory re- P ‘An Ontario consumer had ed. Je a bad scare when her child nearly fell from its carriage due to a defective harness. Nee the local retailer prov- to be in different, the div- six days. all cases can be set- antees and credit, pepalne and servicing accoun-| turer. ted far for the largest proportion of complaints — PPrices followed with 19 it, ae were Not tled Novith such Cispatch. Many problems fall within dy made for repair ‘Of a Belory detect. ‘Gucbse a consumer ‘drugs, six per cent, governmen and these are d_ to ts and proper auth- orities. Other incidents may sumer was dissatisfied with Ah, Memories of a Summer Past! — Gov't. Photo THANK YOU I would like to thank all of you who sup- ported me at the polls. JACK CHERNOFF THANK YOU For your support and confidence at the polls last Saturday. CARL HENNE labor. The B.C. Hydro Offers For Sale By Tender: Federal Government Makes Attempt To Halt Industrial Relations Disputes Avoiding strikes and pre-)aspects of the work environ- vance Procedure waitten into venting breakdowns in: col-|ment, there is less upheaval,| that.” lective bargaining is -done|iess chance of bad _ blood, more often than you would|when it comes time for the think. union and the company to re- “The discussions on a continu. basis that we try to foster,” says Ray, “are not It’s done by a unique|negotiate band of men directed from|agreement.” a headquarters in Ottawa. 4 bey re a crucial part al of the federal attack on industrial relations Representatives elttia ri dows, breakdowns. lar basis to discuss problems a typical member of this}is often a hard one to sell. par cular group is 38-year- te The union People feel Ray is one of 26 men} portunit: to underrain sate employed as “LMC” officers ¥ td the by the Canada of pership solidarity and the LMC stands for labor-| that Minagement peor! Liter] management consultation —| 9 divedge all kinds ai con: ane selling joint consultation fidential aspects of the com- Pany's 's operation. Not consultation at the Both parties tend to say: 8 The concept of union re- with gr as h. “We feel that manage- ment and union also have a common interest on subjects which might be considered outside the detailed provi- sions of the contract. This makes it estab: and must be constructed to uit each individual establish. ‘Tent. Both parties must agree on common objectives prior to the actual fo.mation of any committee. Regular meetings are vital if the committee is to succeed. They should be conducted in egendas. Ray has witnessed auite an evolution in the field over the lishing a forum where ideas on all subjects can be ex- changed. “When two parties learn to discuss thelr mutual pro- blems, they automatically vrase many of the tradition al stumbling blocks which lead to strikes, lockouts and walkouts. time of a strike, nor just be-|«“what's the need? We've got expiration of nor after the!a contract and there's a gric- “Labor-management com- mittees operate at plant level agreem its establishing a contin- past decade, He believes that the idea of jomt consultation is more veadily accepted today by ooth Jabor and management than it was a few years ago. He feels that both par- tial to develop. regular two- way communication in order to meet the day-to-day pru- blems in this fast-changing world. “Automation and techno- a business-like manner with| ties now realize it is essen-| . THE BEST OF CASTLEGAR NEWS, Thursday, Dee. 12, 1968 VRARARUUARADRARAAMVAAAAL Piha paceutervete here rio pete ik casts logical change, coupled with the increasing number of en- terprises in Canada, have created tremendous — prob- lems of adaption for both the employees and _ employers. Christ, think ot eur suffering One lanswer lies ini niore anal Christinas spini where we come in with. joint uing dialogue week by week, month by month that chal- lenges Ray and his colleagu- per cen’ cent; quality, 14 per cent; | com) faitied about ‘a exces: | involve agree- Buantity, two per cent, and salty meat product.|ments into hulrpe the con- one per ceat miscellaneous, ignored the|sumer has red without le these were the his ob- major categories, complaints | service covered a wide range of com- les and st ices. Top among these were food, 26 cent; automotive, seven Group in Grand Forks nau Against War Toys Sale ings, the ritations, pat build up P into 3 a big head of steam to ex- Dear oe rents again flock plode at the time of renego- to the stores in search for 28 X 60 Office Building The former Columbia Hydro Construction Office situated on the! ATION, Damusite, Castiogar, | BC., pli f five offices, reception are eouble wash rooms and Swinies room, c/w furnace and air conditioner. Aluminum roof. Castlegar United Women Hold a Successful Bazaar bs way, silences on the yninor ie CLUB, SIRLOIN, ROUND Canada Choice, Canada Good. Mature Grain-Fed Beef —______. -jed other er and apparel and housing, five satisfaction. EA British Columbia con- Ontario, or expo, i gistered mo! in British ¢ VWRRRURARAAAUAUARARRAAVAD Longines Accuracy, Elegance, accounted for 15 IS Bee cent while Quebec, wil ut one of the a popula: day. The Members of the gar UCW held a ney success- ul bazaar 01 on Castle- beautifully, ectcenty fed "in. the ing the afternoon, Mrs. C. lar Howard of Kinnaird United boughs rand "Obnisunas dec Church, Mrs. J. F. Killough in Satur. | bou The serving ¢able was Sealed tenders clearly marked Tender on C.H.C. building accompanied by certified cheque or money order for 10% of bid price must be in the Hydro office, Box 580, Nakusp, B.C. not later than 5 p.m. January 6th, 1969. ane the contracts. Tt is int Think of es spiritual |) which allows gifts, ing up regular};, channels of communication ing fot the type of toys between the mianager and|our Savio worker is not a new idea. aman greed and consultation.” provide our children with toys of hate, vengeance and death. Let the parents who BOOK YOUR ie AND FRESH TURKEYS NOW Pork Roast lb. STANDING RIB ROAST tion submitted 12 per cent of the complaints. Other provinces were represented Canadian National Rail | 0; ways pioneered joint consul- what Ee aperen snd bettians 2S tatior oat in Canada in rite think. Are we to stand idly was only in \ow- ys.’ e by watching the desecration! Mrs. H. Joh . 365-8: ever, that a government de-|typically super- “realistic 1 repli-'!of this sacred shrine — curl einer srces Christmas? Mrs, F. Webster and Mrs. jature holly and red berries.|en committee, Mrs. partment decided to foster)cas of our modern mass-mur- Hy WG the consultation idea on alder media so shamelessly Not only do these “toys” Phyllis Jolly returned home scientific tech-|mock the spirit of Christmus|last week after spending a Reliability for an Adult Lifetime! “(Qbservatory Honor” watches from Longines! Canada Choice, Canada Good SHORT RIBS OF BEEF Canada Choice, Canada Good to be a at P rs expense not later than January 31, Sales subject to re wy $1 M.A. Tax. Terms are cash before removal. The highest or any tender not necessarily accep- covered with a pastel yellow cloth with ecru lace aot long coe area een centered with a miniature} son Rebekah .Lodge; decora- manger surrounded with min-. tions, Mrs. L. Morey sits itch. Robson Carousel Held on Saturday By Guide Groups F ry Coat tl id od Pork Steak Ib. Garlic Rings 3 for $1.00 | SWE BACON “I 4 backdrop to the table when a was held by the Rangers, inides, Brownies and” the was 4 oak bie velvet eur growing awareness,” says Ray|over these decorated Rinat you can ‘keep both fopresentations ef human ‘de- ger is through representations of violence and murder, only Bridges in San Diego, Calif. and Mrs. D. Hill of parties talking to each other|struction, which 8 | Bane ican resale Robson’ were in Fruitvale on ¢/Parent Group. which lecorated ‘The weds was et fies fes- oh siitering sas nsottia and : tive with lecona- hanging Chris tmas stockit on a regular basis about alll mockery of the teaching of d. guson, Mrs. ral Basset pevnttenn aliir ees . Krait, Mrs. W. Susut, OE further information please contact V: sett, er (mete) Mrs. G. Carr and Mrs. E. Mur- A : 3 try, nologies and so called respon-| but are ‘alco harmful to the] rew days visiting with Mrs. Webster's inl: a protest and an ap-| Thursday when they’ attend- Peal: ‘Mor ane sake of Chris @d the funeral of Sirs. Hill's branch of the department of|sible governments. character childr Mr, and Mrs. F. G. J hank i OU Bonai Mrs. Nellie Doreen Mc- labor, was born. usta! in front] your development ot “LMC was born out of alof a toa jen trac) a ie 3 panst A farcy Prices accounted for more|tions and cedar boughs. The di of the com-|tea tables were each center-| with a tables vere scented fe children, help ban 2| Donald. ed with a Christmas mont styrofoam along with green a Piha Mr. and Mrs. C. Froesi ye had been ree cen net and a poinsettia. pe to Hateon tot ae Ho haan: ey Gumi wee etomed Three-q of complaints ts from Nova sestin CRISCO Shortening 3... $1.00: Fresh Eggs | Z Grade A Medium Maxwell House Coffee = FE Nooa: gt... A9c 2ihs, ........- $1.49 4ibs.......... $1.99 Nuts & Bolts__§9¢ 3am. $1. We would like to express our appreciation and thanks to all those who supported the recent KRC Com- munity Chest Drive. Special thanks to those who assisted by taking part in the canvass. Doz. CHEESE, Velveeta, 2 Ibs. COFFEE, Blue Ribbon, 1 Ib, tin SHORTENING, Domestic, 23 Ibs. .. 89c 50 shad ee ek a And KRC Board of Directors DETERGENT, Liquid Thrift, 32-0z. 59 to be used for th és | Raystery Mrs. Soe ‘TOOTHPASTE, Macleans, G. Size. $1.09 President Visits roup expenses such as - pane Lodge iam “a uniforms and |f KRC Community Chest TISSUE PAPER, &roll pack ‘ Full Line of HOOVER Appliances 5 "committees in charge | were sewing and novelties, ' 3. Sherbiko and prhe ie : ak | aye bake table, of consumers. = Rebekah y Little, ¢ 1 Chai Funeral Hold Yesterday For Aubrey Keizer Mrs. J. Scott of Robson, who bas been a Pallent in th e services were| Vancouver General ital neta stern fo from the he chap” for a few weeks, is sent el o! Funeral| home ‘today. Home for aaties einen, 6 §7, $99.50 $130. $185.. aren the watch that broke the accuracy barrier, & acrowning achievementin finest quality watches PiThe “Observatory Honor” series which commemorate LONGINES sweep of all watch accuracy honors at THE WORLD'S MOST HONORED WATCH ALL THE BEST AT Sunbean FRUIT GAKE i IGHT OR DARK CREAMED CORN CUT GREEN BEANS . ALOHA—16-0z. Pkg. WALNUTS 59¢: Neuchatel Govern- ment Observatory... 11 models to choose from. Come in and see them — UE MUM isic of Ross-| fe. were: Fon, |B Mrs land, ee aot of the Re-|table, Mrs. R. Christoffe: ig bekah Assembly of British|Mrs. J. Dai Danchella ‘and slcs. : oe e'Kingn a are les E Mae ep xeond au | Holiday Record Players & Tape Recorders it of irson a Gi Fodge °No. ae of pCostieger | crake table: juices ee HOOVER WASHERS $179.00 wpe died: Sunday at Castl Mrs. J. Lenihan ie ‘wea wh sh ide ffic- ona! . , z .' i When 2 es He a iiher:of offic-| sale nd yi is Ee : % 3 # Plus 2 Boxes King-Size Soap, Your Choice! - Mr. ane had nea visiting Robson : i ‘ e ’ semi-retired for the past 1 See Us For Fishing Supplies years and at the ‘time of his — Rock .Gas Propane Cylinders Filled — BA Gas and Oil United Purity Store Easy Credit Terms Available CANADA DRY- Soda Water, Tonic Collins, Ginger Ale ——___ SEALORD Tand, Lodge No. 8 of Trail were Meo present at the delicious aine _Anderson; fete potluck supper which preced- Browies fish pond, ca es ed the business meeting. Mrs.| Were re Winnifced iraud, diiar- Grubisie’s address to ‘the Bannerman BCAA Supports le is son, jeny, of Cranbrook, one Bosse’s Jewellery on all watches and our 5 year Kootenays. mr ane diamonds—you can’t do better anywhere in the aunARANAnAN members and guests was much hiapprediate™ ed the Pernt ead refresh- 5 | ments served by the hostess lodge brought the evening to ow: ief program follow. Cant Guides serving tea waré| Louise Lenihan, Marne Shk- warok, Louise Zurek, Diaaae! Johnny's Grocery & Gas Sales Ltd. Mrs. Harveys (Fay) Jack oF "Kinnaird, and five n. Howard of-|’ nist Mrs. Licence Suspend For Impairment SMOKED 2 DYSTERS ........ 59° hrimp 32-02. Tins LARD::: =. _5~$1 ing needs Ibs. Pd Sealord, 4%-0z. tin 49 Goke or GingerAle 5g. bils. .... $1.00 Gase of 12.0... ..-ee eee c ees S220 cit HOCOLATES 1.49 sorted, box...-...-++: z NALLEY’S | : Potato Chips Ps 39° ALLEYS 39° Chip Dip | S 59c All rol 7%2-0z. tub OPEN EVENINGS UNTIL SEVEN — OPEN FRIDAY NIGHT UNTIL NINE On Robson Side of the Ferry Open 7 am. —9 p.m. Monday through. Saturady. Open Sunday 9 a.m. — 9 p.m. MUSHROOMS Heuer a pleasant conclusion. Stems & Pieces TRAADAADVVAAAAVNAVAN ARHDARVAAAE B.C. MUSIC & ELECTRONICS 17 Pine St. Castlegar, B.C. Phone 365-5752 UUVULULELEC ELE LULE LVL CEy recreation we are so obsessed Clearance Salez 722-222 FRAAARARAAATARRARA VARA. icipate that we forget all about the intensity or quality ON ALL RADIOS & TAPE RECORDERS of on experience, VALUE Debbie Pointer, ith the Great Funeral Home in charge of automate: licence suspension for tm of one rontl, RARNUUATAUATAR RAR ATARI feat dnving. in he bre ER, ae CASTLEGAR ROTARY CLUB _ CHRISTMAS TREES NOW ON SALE Woodland Park Esso Safeway Kinnaird Cut Rate Canadian Imperial Bank of C SHASTA - CANNED POP Assorted Flavours, Case of 24 Celery Crisp and Tender VUEVVGVVUVUUY VY Recreation Value Is in its Quality And Not Quantity Aldo Leopold in “A Sand untry Almanac” says that cay measuring the value of BCAA president G. Con-| way Parrott said past years have shown that “over half the cci- during th season are caused by drink- ing drivers.” He said that during the whole year, one third of traf- fic fatalities were caused by drinking drivers. LARGE PINK Grapefruit 5 4 ror 4902 4 for 49¢ 79¢ ‘LOOK — LOOK — LOOK — LOOK — LOOK Santa Claus WILL BE VISTING IN OUR STORE ON -SATURDAY FROM 2-—5 p.m. BRING THE KIDDIES AAAS Avocadoes Good for Salads IVORY LIQUID 24-02. bottle = a 5 J REE E save fPIC TS EPaNT CHEATS EAs MIXED NUTS A MATTER OF Almonds, Filberts, Walnuts, LIFE AND BREATH Brazils, Pecans —_—______ Nordmende 15 Band Transistor Portable 4 Portable scale official Radio Phonograph, transistor ain tectusiostersertanes should CW nore on it is Parss Tape R C-DC a ‘ quality which needs the at- tention ofS of any far-seeing ad- minis! NT PHOTOCOPYING Letters — Birth Certificates Important Papers Clippings Copies of Book Pages Black-on-White Process Reasonable Rates 8 Band T: Cut Rate Groceteria Orzi Automatic Tape Recorder ACC . AC Table Radio and Lamp Combination Seabreeze Hi Fi Amplifier Cki Stereo Tape R AGS Stereo Taye Recorder 4 Track Stereo Cartridge Recorder and Stereo Amplifier Taiko 4 Track Cartridge Player AND MANY OTHER ITEMS AT REDUCED PRICES TAKE ADVANTAGE OF THIS Christmas Clearance Sale Now EEE CUNY AARNE nc AARARUARARARARANAARNAAUARAG Super Valu e@ Central Food Mart = Castle Motors piace or aiaiat “Central Food Mart We Reserve the Right to Limit Quantities — Phone 365-5336 for Kootenay Laundry fo Call CENTRAL FOOD MART OPEN SUNDAYS 10 A.M. TO 6 P.M. beater det fd anc tng ae eho Westfair Associate TREES ARE 50c PER FOOT Proceeds to Senior Citizens Villa ULUULEUEUULURULEVEUREUL EE EUEUEUEL emooomnussoooovanagsaaan VECLUVULULEEEEVVEEVUVE EVE er GARARANARARAAAATAAAATA AAAAAE & ie g