— Students from most countries where English is not the official language are required to submit official English language test results. — IELTS 6.5 overall band score, or equivalent on other internationally recognized English Language Proficiency Tests. Applicants with 6.0 IELTS overall, with no band score less than 5.5, may be admitted to the program but may be required to take an English upgrading course during the first year of study. Program Courses PGCM 099 - COMPUTER APPLICATIONS AND COLLEGE ORIENTATION PGCM 099 — College Orientation will introduce students to the Selkirk College campus experience and will include orientation to the computer lab and various software programs, learning resources and study skills, and an introduction to Canadian culture. PGCM 100 - CULINARY ARTS 1 Culinary Arts Level 1 will provide students with the knowledge to perform basic cooking and food preparation tasks utilizing knife skills, correct terminology, and a variety of cooking methods. Students will be able to follow recipes, weigh and measure food accurately, and have an understanding of the foundation techniques and principles used in cooking, baking, and other aspects of food preparation. PGCM 150 - INTRODUCTION TO TOURISM PGCM 150: Introduction to Tourism provides an overview of the tourism industry, examining the interrelationships between the tourism sectors as well as the economic, environmental, cultural, and social impacts of tourism. Topics include the following: Industry definitions, sectors within the tourism industry, motivational/demographic differences, economic and social impacts, career opportunities, ethical issues, and the role of tourism organizations. PGCM 151 - MARKETING PGCM 151: Hospitality Marketing examines the roles and functions of marketing in the tourism industry. The principles of customer service excellence and service recovery are discussed in detail. You are lead through planning, research, optimization, analytics and communications processes discovering how the 12 P’s” are used in the marketing of tourism products and services. E-marketing, and social media techniques and strategies will be discussed and practiced. selkirk.ca/programs POST-GRADUATE DIPLOMA IN CULINARY MANAGEMENT selkirk.ca/program/post-graduate-diploma-culinary-management PGCM 159 - BUSINESS COMMUNICATIONS PGCM 159: Business Communications focuses primarily on written and oral communication skills as they relate to the business world. Topics include writing memos, letters, emails, formal reports and other business correspondence, delivering effective verbal presentations, résumé preparation and research techniques. Understanding the theory of business communication and being able to employ this theory effectively in written and verbal communication is critical for tourism, recreation, and hospitality managers who wish to succeed. This course places emphasis on the conceptual, practical, and technical aspects of effective workplace communication. PGCM 163 - MIXOLOGY AND OENOLOGY PGCM 163: Mixology and Oenology introduces the learner the fundamental beverage knowledge required to manage a resort/hotel beverage operation. The course is clearly broken into theoretical and practical segments. From a theoretical point of view, the learner will become familiar with important government regulations and the liabilities that influence a beverage operation. The “Serving [t Right” Program, (a provincial requirement for anyone serving alcoholic beverages in BC will be covered thoroughly).The course will examine the methods of production of different spirits, beers and wine. A significant portion of the course will be spent on wine appreciation. Classroom discussion will cover grape varietals, VQA standards & certification, wine production and wine tasting arrangements. Wine and food pairing will also be covered with a general overview of classical cooking terminology. From a practical point of view, the course will provide the learner with the controlled formal practice time necessary to learn the full range of mixology methods — stirring, building, shaking, and blending. PGCM 164 - FOOD AND BEVERAGE COST CONTROLS PGCM 164: Food and Beverage Cost Controls. Food and Beverage control is critical to the financial well-being of any food operation. “Control” is used in the context of managing an information system —not the manipulation and suppression of people. Fundamentals of internal controls and information systems for food and beverage operations will be covered. The course covers techniques of effective purchasing, receiving and production; sales control and food and beverage cost calculations. Labour cost control methods are explained and discussed. PGCM 171- WORK TERM PGCM 171: Work Term is a full-time paid work experience (May through September). It is monitored by the College and evaluation is completed by the employer and program instructors. Experiential learning is effective because it provides students with opportunities to acquire supervisory skills and competencies that are applicable to their future careers. This approach recognizes that a supervisor requires significant practice of the principles and skills learned during study and looks to the hospitality industry to provide an environment in which this practice can take place. This work term gives students an opportunity to apply and extend academic knowledge while employed with hospitality employers throughout B.C., Canada and the world. PGCM 200 - CULINARY ARTS 2 This course will build on using practical cooking methods and theory learnt in the PGCM 100 course. Students will learn production techniques for specialty vegetables, dressings, sauces, and secondary sauces. Additionally, students will understand and prepare foods for volume cooking. The course will also provide preliminary understanding of food costing, menu planning, and the purchasing processes. Pre-requisites: This course will build on using practical cooking methods and theory learnt in the PGCM 100 course. Students will learn production techniques for specialty vegetables, dressings, sauces, and secondary sauces. Additionally, students will understand and prepare foods for volume cooking. The course will also provide preliminary understanding of food costing, menu planning, and the purchasing processes. PGCM 253 - ORGANIZATIONAL LEARDERSHIP PGCM 153: Organizational Leadership is designed to help prospective supervisors understand how individuals and organizations function effectively. It provides students with a working knowledge of the formal relationships between employees and management in the work place through the study of leadership styles, motivation, group dynamics and conflict resolution. Students will gain an understanding of the skills required to lead people and to contribute to a team effort. This course also examines changes in society and how they are influencing organizations relating to employee and management roles in time management, stress management, and problem solving. Selkirk College Academic Calendar 2018-19 185