Castlegar News Update ‘90 Hall puts customers first Trail stationer completes renovations Two years ago, one of Trail’s longest ‘ had a and we're glad they haven't had any adapting to the change, major change in its business emphasis when it sold its ial printing because in the past these two i each other operations and retained and expanded its stationery and gift lines. Now, Hall Stationer and Gifts on Bay Avenue has carried out a new set of major renovations. In July 1989, renovations began on the stationery section of the store, with completion four months later. Customers are ecstatic about the bright new colors, new lighting, new shelving, new counters and the ad- ditional pleasure shopping now brings in these improved surroundings. At the same time, a receiving and storage room was added on to the rear of the gift section, making the un- packing and pricing process one that customers didn’t have to stumble over. However, the store still retains its basic business philosophy: “‘The customer comes first.’” Terry Campeau and Mel Simister purchased Hall Printing in 1973 from the descendents of the Hall family. A. A. Hall and his partner and brother Elmer took over the business in the early 1940s. Elmer Hall, the original owner, had been_a_commercial_printer_and his newspaper, the Trail Ad News, operated in competition to what is now the Trail Daily Times. The Trail Ad News was not functioning when the brothers took over. At Hall Stationery and Gifts customer needs always come first, and that has never changed. Campeau, general manager, and his— partner, Rosemarie Catalano, stationery manager, and the staff con- tinue to put the customer first. “If a customer—isn’t happy, we want to know. why,’’ Campeau says. “We've had many changes. A major ‘one occurred Sept. 1, 1988 when Dave Chartres took over the printing shop along with about six employees. Our customers are used to dealing with both print shop and stationery — aone-stop shopping spot.’” When Campeau bought the store in 1973, a print shop and small retail store went with it — 2,100 square feet in all. Overcrowded conditions forced the owners to expand and in 1978 they moved the print shop across the street beneath the Field’s building. With its floor space tripled, Hall Printing could diversify into more stationery products and carry a few gifts. The next major move came in 1986 when the owners bought the building next door to their Bay Avenue location to give them. 4,300 square feet. They expanded the stationery line, had room to display gifts and keep a line of office equipment and furniture. The economic downturn that produced a soft market was another reason the business took an aggressive position: the fax machine, which sen- ds and receives hard copy through the telephone system, met with over- whelming success and showed the need to keep on top of technological Change in their industry. Toll-free lines gave customers bet- service and free out-of-town customer interests always in mind. Successfully offsetting a soft market, the business moved steadily ahead. They had many compliments on the store’s attractive decor, the merchandise carried and the good service.-Fhis customer support makes it easy to maintain excellent customer- business relationships. In—the— business, which — sells everything from computer supplies to pens and pencils, Catalano and the staff are prepared to take that extra step to prove to their that _Well-stocked stationer Hall Stationer and Gifts on Bay Avenue is one of Trail’s iongest- established businesses. The ‘store compieted m: renovations to its stationery section (above) last year Providing Its customers more one-stop shopping still exists, only now it’s under a new name: Stationery and Gifts. creates jobs The Kootenay Regional Em- ployment Development Association (KREDA) is a business develop- ment centre under the federal community futures program. KREDA’s goal is to encourage community level economic and expand stable We have for you: * Hot Tub Chemicals Cleaners . Degreasers Germicides Strippers Floor Coatings Disinfectants Glass Cleaners wh tb bb bb Oe Hand Cleaners Laundry and Dish Soap Do You Know Us? INLAND USE YOUR MAINTENANCE DOLLAR WISELY! Our superior commercial/industrial cleaning products are available to the general public at very competitive prices. Vacuums tt And Lots More! Carpet Care Products Washroom & Odour Control Products Specialty Chemicals Carpet Cleaners Paper and Wiping Products Towels and Tissue Squeegees and Mops Brushes and Brooms We Supply Disposable Glasses and Dishes for Weddings & Banquets Our industrial strength cleaners get the job done right the first time & save you money in the process. So come on over and... TALK DIRTY TO US! INLAND “We Have a Cleaner Idea" Phone 352-5305 612 Lakeside Dr., Nelson (near the Airport) Monday to Friday, 8 to 12& 1 to 5 Fax 352-6161 employment opportunities for residents of the Central Kootenay area. Last year was a record year for KREDA in the Central Kootenay area. In 1989 alone, between KREDA’s loans program and the self-employment “incentive program, KREDA helped to create approximately 195 jobs and invested into this area just over $1 million. Since KREDA’s inception in 1985, it has helped to establish more than 150 businesses creating approximately 500 jobs, and in- vesting in excess of $2 million into the local economy: With the loans program, KREDA can lend up to $75,000 to any business wishing to expand or establish itself in the area, as long as new jobs are being created. The self-employment incentive program is an income- replacement grant for people eligible for ‘income assistance or unemployment insurance benefits, who wish to create a job for them- selves by starting their own business. KREDA assists Canada Employment with this community futures program, by helping SEI applicants complete a business plan for their proposed business. P “Service” is more than a word with us... It could well be our middle name! © Office Supplies * Fax Service * Cards and Gifts * Office Furniture FREE DELIVERY TO CASTLEGAR TOLL-FREE ORDERING HALL STATIONERY & GIFTS 1265 BAY AVE., TRAIL, BRITISH COLUMBIA TEL. (604) 364-2522 / 1-800-332-0286 / FAX (604) 368-8788 Hours: Monday-Thursday 9-5:30; Friday 9-9; Saturday 9:30-5:30 VIR4A5 “WHERE YOU WILL FIND IT ALL” The Air, the Forest and the Watch ROBERT BATEMAN EARTH DAY 1990 iis 1989 Robert Bateman Your purchase of Robert Bateman’s The Air, the Forest and the Watch will + the efforts of The National Wildlife Federation as coordinator of conservation crogranw casociated with the 20th anniversary of Earth Day, as well as provide you witha limited edition print of lasting beauty and value. Fine Prints and Custom Framing RESERVE YOUR PRINT TODAY! Order Deadline April 22, 1990 1129-3rd St., Castleger 365-2727 Kal Tire helps keep Kal Tire, managed by Rick Haukaas in Castlegar, can help keep your vehicle roadworthy with a selec- tion of top-quality tires as well as tire, front-end and brake repairs. Kal Tire has been in business in the Castlegar area since 1981 and at its present location on Columbia Avenue __ in the south end of the city since Sep-, tember 1984, The —current staff consists of a mechanic, Karl Bowolin, and two employees in sales and service, Steve ‘McFadden and Steve Wilson: “They are able to provide full front-end mechanical services in- chiding-shocks,—brakes,-wheel-align- ments, balancing and oil changes,’’ Haukaas says. Kal Tire sells and repairs tires for a wide range of vehicles including golf carts, earthmovers, logging trucks and, of course, the family car. Kootenay Savi s Credit Union staff look forward to good economic times in the West Kootenay In the next few years. Above, Brent Tremblay (left), and and Sandy Ltd. Santori, of Savings KSCU continued from page 7 the original unit from Trail was moved to Fruitvale. One of the biggest changes at KSCU is yet to come, Tremblay says. This year will see the credit union install a computer system that will link the branches, carry out all tran- sactions and take the credit union ‘nto the year 2000, he says. The new system will allow Kootenay Savings to offer better ser- vices and concentrate more on its members because much of the routine clerical work will be computerized, Tremblay says- As well, all transactions, which are _now_done_through a main computer in Vancouver, will be carried out ‘i house,’ Tremblay says, allowing credit union staff to ‘respond more quickly to members’ needs. And the future looks good for the area, Tremblay says. “*We’re cautiously optimistic about the local economy,’’ he says, pointing to anticipated construction projects such as the proposed Ceigar pulp mill expansion and the planned work on the Hugh Keenleyside dam. The projects will increase em- ployment, enhance the housing market, and bring new people into the area which all bodes well for Kootenay Savings, he says. “*The increased employment oppor- tunity is quite exciting,’ Tremblay says, adding the Kootenay region is ‘finally getting some stability’ and pulling out of the recession of the carly 1980s. Kootenay Savings officials also predict a five-per-cent rise in inflation for the coming year and a slight decline in interest rates of up to one per cent over the year, he says. your car roadworthy In addition to Monroe shocks, Kal Tire features such top-of-the-line tires as Goodyear, Michelin, and Yokohama, in addition to its own Kal ‘Value private brand. All of these are covered by Kal Tire’s road hazard guarantee. “This covers tires bought from Kal Tire and gives you a warranty against punctured tires — replacing the tire ‘on a treadwear basis or repairing the tire at no charge. This is good at any of the 80 Kal Tire stores,’’ Haukaas says. Just as much care has been taken in selecting qualified service personnel, Haukaas said. Bowolin has 15 years’ experience in tire and front-end work, specializing in wheel alignments, and he works closely with the tiremen who are given extensive on-the-job training under the supervision of Bowolin and Haukaas. Castlegar News Update ‘90 Kal Tire not only selis tires, It services them and provides fi end and brake repairs. At left, Steve Wiison services a vehic! brakes while Steve McFadden (right) prepares a rim before mounting a tire. Single and Twin engine aircraft available scheduled to your convenience. All weather operations anywhere in North America. FLYING TRAINING LEARN TO FLY FOR PLEASURE OR CAREER : Adastra Aviation offers Private and Commercial Pilot Courses NEXT GROUND SCHOOL APRIL17,-1990 TRY OUR INTRODUCTORY FLIGHT FOR ONLY $25.00 Castlegar Airport 365-3035 or 365-7701 wy STRA aaron KAL® TIRE Your Best Buy! WE CAN PROVE THAT QUALITY NEVER COST Aq?° 54S __ All Sea Radial | SO LITTLE! Take, for example, the S4S All Season Belted Radial. Now, that's what we calla tire. It's solid’ proof that quality, durability and road-handling ability isn’t something you have to pay extra to get. We know. We're the experts when it comes to tires. Come in and we'll show you why so many customers choose GOODSVEAR over the rest. son Steel Belted 55-80 R-13 SHOCKS & STRUTS ‘2 OFF A SET OF FOUR Group 24 3-Yr. Warranty EEE = Le mae 365-3311 DAY OR NIGHT ey TOLL FREE 1-800-663-4612 “B.C.'S TIRE DEALER” 2141 Cotumbia Ave., Castlegar Located near the Aquatic Centre . Shocks & Brakes 707 Baker S1., Neteon 384-4494