Chevrolet Oldsmobile Ltd. 2880 Highway Drive, Trail © 368-9134 Our business depends on our customers. No customers, no business. So, we've got a great deal of respect for the people who have chosen to do business with us. Every time you come into the showroom, parts department or service area we promise to give DECDE(T This is what it means to us. you all the respect you deserve. Respect for your intelligence. Respect for your ’88 MODEL CLEARANCE 1988 CAVALIER Fully loaded. $1. No. CA1416: Only 1988 BERETTA V-6, 5-Speed, Air Conditioning Lots more! $1. No. BE3137. Only 1988 FIRENZA S. . Fuel Injected, Auto. , Air Cor MM. FM Cassette. Si. FI3709. “Only 1988 OLDS CALAIS Famous Quad 4 Engine. 5.Speed, Tilt Steering. AM/FM Cassette, etc. St. No. $C2730. Only 1988 OLDS CUTLASS All New Supreme! This One Has It Alll. St. No. SU2556. Only 1988 OLDSMOBILE 98 REGENCY The Best Money Can Buy! St. No. OL9655. Only 1988 “‘S” 4x4 BLAZER... 1988 %-T. 1 1988 BEAUVILLE 8-PASS. VAN Fully Loaded. 350 Fuel Inject 4-Spd., Auto., Retail $25,880. St. No. YVOOS9 Find out what it means to you. Full Service Store for Your After Sales Needs — Service, Parts, Body Shop Free Courtesy Car with All Body Shop Claims On the Spot, Competitive Rate Financing No Down Payment 0O.A.C. Insurance Agents Available For Immediate Assistance in Handling Your Registration Transfer and New Piates BEFORE YOU SIGN THE DOTTED LINE GIVE USA CALL... 368-9134 985 HERE'S OUR 400 OFFER IN 35/7 BLACK & WHITE! We’re So Sure We Sell For $95 Less and We’re So Sure That We Have MORE 894 995 485 $15 $13 14 14 21 $24 17 $11 21 SATISFIED CUSTOMERS Than Any Other Dealer In The Kootenays, That We're Giving Away $100 To Someone, Just For Taking A Test Drive In A New Car or Truck. budget. Respect for all your driving needs. '87 TOPAZ SEDAN phe into Sierventy S oe CR3552-A he BE6B66-A #1 aus RENN S_54.9, 995 Steering. St. No. $14949-A $8995 ee eens, 917,995 *10,995 '86 eens vial $9 895 Sriten aoa: Re WON 8 $8,995 SEE OUR EXCELLENT SELECTION OF 1989 SPRINT ace $QQ4174 88.224 CAVALIER $1.4.995 '86 othe SEDAN $9 89 5 '86 5 CELEBRITY SEDAN St. a DE-1338-A ‘86 Volvo DD $15 995 185 GMC %-T. VAN ; "89 CARS & TRUCKS 3-Cyl., 5-Spd., St. No. SP 1713.... RESPEC FROM ive rvicW chevrolet oldsmobile itd. 2800 Highway Drive, Trail ¢ 368-9134 DL. No. 7683 AUTOMOTIVE Great-looking sports coupe: The Ford Probe runs on a 2.2-litre four cylinder engine with electronic multi-port fuel injection, 12 valves, intercooled turbocharger and a five-speed gearbox. Ford's new Probe is a wonderful car — apparently The qualifier has to be right up front becouse it’s @ first year model. Time will tell how reliable itis chances are good it'll hold up. And the buyer can probably thank Mazde for that he two-door, 2 plus 2 seater, sport hatchback madel hos dual parentage. yan igned Ford. Muth of the rest ts Marae, And the car's escersied ot @ Mazda plant in the United States. This is not the first time we've tested the Probe. The previous one was the middle-level LX model. It was im pressive The finding isn't too surprising. What we really have here is a solid Mazda product — the 626/MX6 -- dressed in North American Ford clothing, The cdr under review this week“is the top-of-the-line GT ro. The turbo-charger boosts the already quick and agile Probe into the nearly awesome category aT GIANTS Although it never teels like it's at the edge of contro! control cubic inches of engine sucked in a lot of gas and rammed the power to the wheels he magic number was one to one. One horsepower for every cubic inch of engine. If you could get 400 horsepower out of @ 400-cubic-inch engine then you had it made. That was then. But the monster car era has ended, hasn't it, Now it’s all peace and tranquility, nice road manners and look at my pretty cor But take o peek ot the Probe Turbo's power figures. The horsepower number is 145 at 4,300 rpm. And the displacement? That's 133 cubic The car also features computerized automatic adjusting suspension, speed-rated steel belted radials. October 26,1988 D1 ADVERTISING FEATURE ‘89 Ford Probe: quick, — fuel-eHicient nd gorgeous Report Card Acceleration Level. Handling 11. Luggage Space Brakes 12, Ease of Fuel Economy Entry /Exit Dash Layout 13. Visibility 360 Economics 14. Warranty Ventilation 15. Enjoyment level Seat comfort Interior Room Interior Noise of ride, anti-lock brakes, a three-valve, electronic multi-port fuel injection engine lorded with microproc tronically controlled rack ond: pinion steering with special drive shatts to minimize torque s And on and on. The test model was loaded with luxury it trol, root window, four-way adjustable driv windows and locks, air conditioning, and in-dash computer Console showing @ huge variety of functions such as time of arrival, gas consumption, distance travelled, distance to em pty and average speed A car that is so stable, 0 quick, so nimble, so well Average Mark (Out of 10) CLmveOuVsaon— Wait a minute! That's 133 cubic inches. Matched to 145- mannered, so- fuel-efficient, so horses. That means the car has better than the highly sought one-to-one power-to-displacement ratio. Stuff that kind of thrash into a low, sleek car weighing about 2,700 pounds and you can understand why the word stunning is use The car of today is 0 far cry from the tire-burning, gos guzzling hutks of yeste The brokes, handling. tires, electrics, engines, tron ‘and so on are all so much better like some turbo-equipped cors, the is stun ling is somewhat similar to the gionts of the late ‘60s. Remember what happened when you floored the gas pedal and the multi-carb secondaries crashed open’ The raw rush of power was like a mammoth kick in the back as the car roared down the road and you fought to keep With the Probe we have on interesting hybrid. One of Japan's top carmakers — Mazd matched with North Americo’s current success king ICHNOLOGY The Probe Turbo has all the technology; four-wheel in dependent suspension with you dialing in the preferred type Tempo designed for comfort engineered for control The ‘first thing you notice about the ‘89 Tempo is its shope — smooth, at tractive, distinctive. And beyond this contemporary exterior, Tempo delivers a level of comfort and con trol that helps create an enjoyable driving experience. With features such as front-wheel drive, o fully in dependent suspension, and comfor table seating for five, Tempa offers ai versaillity that's tough -to— There's even on optional driver clr bog Supplemental Restrait System Four-wheel independent suspension, rack-and-pinion steering. Your choice of front-wheel drive or all- wheel drive on the Tempo All-Wheel Drive models ALL WHEEL DRIVE — Generally, Tempo's front wheel drive provides plenty of traction. But, there ou ll want the extra trac tion atforded by an all-wheel drive system. In Tempo AWD models, when that time comes, all ore you need do is flip @ switch. The beauty of this system is that it’gives you this reserve capability without compromising appearance or ride com MULTIPLE-PORT FUEL INJECTION AND HIGH SWIRL COMBUSTION (HSI and LX models) and the 2.3 litre HSO (Higher Specitic Output, AWD and GLS models) engines models equipped with electronically controlled multiple-port fuel injection. module behind the centre of the steering wheel. It Both the HSC and HSO engines incorporate high swirl combustion chambers” that help you fort get the most power out of every drop of fuel DRIVER AIR BAG SUPPLEMENTAL RESTRAINT — Tempo's 2.3 litre HSC (L, GL SYSTEM — Tempo also offers a Driver Air Ba plemental Restraint System (SRS) on selected The air bag is concealed and located in a is designed to deploy in the event of a serious fron tal impact roughly Slvelant to striking o parked car at 40 km/h (25 mpl Ford Ranger STX Everything from the way it looks to the 140 horsepower V-6 under the hood says spirit 1989 features a new front and sheet metal, FESM — Reduces Wind Noise, Steering Column Automatic Sport Bucket Seats with Tip-slide Features \ Best-selling truck At Ford, we believe you should get the truck you want, not the truck you have fo settle for That's why we offer such a wide range of choices, from cab styles fo engines Five series: F-150, F-250, F250HD, F.350 and F Super Du hree cab styles: Regular Cab, SuperCab and erence Three trim levels: Custom, Xt and XLT Lariat Four multiple-port, electronic fuel-injectéd (EFI) gasoline engines, six or eight cylinder plus the largest with most horsepower in-class 7.3 litre diesel engine Six transmissions, including the new elec : tronically controlled, 4-speed automatic over , drive tor selected heavy-duty applications (late ™ availability) Other notable features and options include Rear-wheel anti-lock braking * Two-wheel and ‘SOA t CFOSTGPE: Mini-Van advantages sedan Pope pet yoalomton ke pace SEDAN-LIKE RIDE AND NOL (12,500 Ib.) with fifth-wheel) * Two bed lengths Hf you can't find what you're looking for in the 1989 F-Series lineup, chances ore you're not talking about o production truck like comfort oon STANDARD V-6 POWER Asrostor's siandord 3.0 hire V6 sihetons operation, copecicy © speed ve copebility or the compact Rarentos 81G TOWING CAPABILITY AEROSTAR SEATING With the driving shoots in the Aerostor comes with ? under thi gemenrs series you equipped Aeros! Sota 2177 hye (4800 tos. ngorly 2° cheers (XL. SLT o: bddve Gover) AEROSTAR VALUE The seat onchors ar quick release beature gorgeous, and so much unadulterated tun that you just can't believe it's true A.M. FORD’S FOCUS ON CUSTOMER SATISFACTION At one time more vehicles per capita were sold in Trail than any place in Canada. When A.M. Wheels entered the market in 1982 to sell used vehicies. do Propane conversions and otter gas and Propane distribution, the economy had stumped-The prime interest rote was WW% A.M. Wheels didn’t let this stop them from moving ahead and acquiring the Ford Dealership Franchise for the Trail areas, Grand Forks and Castlegar area Right from the beginning in January 1985, the new company, A.M. Ford Sales Lid. didn't rely on just the Trail market The company was designed to serve a regional market that includes Castlegar and stretches north to Nakusp, East to Creston and West’ to Rock Creek. As a regional dealer, A.M. Ford generates sales from intermediate points such as the Slocan Valley, Kaslo, Salmo and Beaver Valley, Rossland a broad market with a population of about 65.000. Fifty percent of all sales are generated in the greater Trail area, and the rest trom outside ~ Company president and general manager, Dan Ashman said A.M. Ford's focus is on customer satisfaction Customer satisfaction means being a reliable Ford dealer, selling a broad range of quality Ford products, the best in used vehicles of all makes, and providing quality service tor all makes and models Working with Ashman at the AM Ford location at 2795 Highway Drive. Trail, are Tony Plonka, Service Manager and Greg Marken, Parts Manager. Sales staff inclue: Fred Prissacco yeors sales experi 2 well know British Columbia curler as well as auto salesman, Denis Bedin seven years auto soles experien ce and a summit award winner as one of the top 100 Ford Salesmen in Conada Wendy Keller, serving West Kootenay customers 25 years in the auto business Bob Sookorukoff, and enthusiastic newcomer to automobile sales, Stan Island with many years of Ford ex perience and Janice Turner who brings a background of sales and public relations Qs well as the important female perspec tive to the auto market. Kim Campbell Business Manager, handles financiai Part of the reason A.M. Ford is so suc cesstul is the stock and selection with between 100 and 120 new vehicles and about 60 used vehicles at all times. In d people shop where the selection is bes? ‘ond A.M. Ford offers one of the best in automobile selections. in 1987, A.M Ford increased its sales on new and used vehicles by 25 and they forecasting another’ 20% increase 1988. Despite past economic downturn A.M. Ford continues to grow Ashman says “You increase soles by Providing complete customer satistac tion in all arms of the dealership's operation. Ashman thinks a business should focus on stronger markets to in crease sales. Thats the direction A.M Ford heads. Advertising is one of the ways A.M. Ford staff broadens market potential to an extent that 50% of the business comes from outside the Home of Champions area A.M. Ford believes in constant com Another reason the customer likes to 9. where o bank contract con be written right on the premises AM. Ford usually gets credit approval within 15 to 45 minutes The Ford Motor Company advertises that theirs is the best north American built car and they have statistics to back this They became the success leader when they introduced the Thunderbird in. 19822 and the Temp /Topaz line in 1984. In 1986, for the first time in 75 years of auto business, Ford Motors profitability outpassed General Motors. In 1987 Ford dramatically increased its market shore again Selling is one thing, but the most im portant focus is service and quality con trol. These are the reasons why more people buy Ford products. At A.M. Ford buyers know they're getting quality con trol comparable to that offered in import products. At a lower price. a new vehicle bought from A.M. Ford receive: @ six-year, 100,000 km. warranty. Ford Motor Company gives this warranty becouse they're convinced they have the best product. New vehicles as well as being mechanically ond structurally sound give extremely good fuel economy. On used vehicles at A.M. Ford, the service department gives the vehicle o thorough mechanical setety inepection and that includes compression tests and computer mechanical condition reports this ensures the customer is buying a sate. fully reconditioned, quality used vehicle Customers can also choose to purchase extended service warranties of up to three yeors on used vehicles the stogon ot AM Ford is == AM tt meaning all make servicing tor olf vehicles, imports and otherwise, $14.00 lube. oil filter, open 14 hours to better serve the customer, in parts and service Monday to Friday. 6am. - 8 pm Saturday, 8 a.m. -5p.m Customers buying o car at A.M. Ford are provided with a courtesy cor when they bring theirs in for routine servicing The company has seven courtesy cars for customer use. Customers are notified by mail when @ vehicle is due for servicing Based on regulor servicing over six years, these service loaners ore an od ditional customer benefit Extending service hours have con tributed to AM. Fords rapid growth. Average dealerships ore usually open from 8 a.m. to 5 p.m. regular working hours. and buying ports is often o problem to the customer. By extending their hours. an A.M. Ford customer con for example, leave Grand Forks at 3:30 atter shift, driv. ehicle tor ser shop, pick up the car and be home ot a reasonable hour. The customer doesn't lose a half |day’s pay or valuable weekend family time. A.M. Ford invested in a very high Tech Diagnostic Scope nick-named the automotive cat scanner” exclusive to the Kootenays to offer better customer service on all makes and models of vehicles. With electronically controlled new vehicles A.M. Ford felt it essential to have a diagnostic scope that can look at the whole’ vehicle and pin point the particulor problem instead of trial and error methods. Ottering this diagnostic scope service proves to the customer that AM. Ford believes customer satisfaction 1s top priority The diagnostic machine, one of the most sophisticated in the area, updates information on all makes of hicle every 3 months. When a customer brings ‘an import or domestic vehicle in because of a particular problem, the scope iden tities the problem and A.M. Ford correc ts it. The computer has all vehicle specifications rogrammed technician doesn't have to look up the detailed specs in the manual. This soves time and money and provides the customer with a valuable printout of wh at his/her vehicle needs to solve the problem. A.M. Ford orders auto parts through nation wide computer data services first by scanning their own inventory, then by scanning the depot in Vancouver or Ed monton. The scanner automatically ws the Bramelba inventory and then by using the postal code system, storting with the nearest dealer it necessary scans every deolers inventory in Canada. For example, a 1956 Crown Vic tora original clutch wos located in 3 minutes trom a small town shop Saskatchewan. Thirty years ago o decer put the clutch on the sheit there since. Now the deoler the customer is happy thot A.M Ford serviced the car in2 days It @ customer wants a specitic car that A.M. Ford doesn't have in stock, the computer terminal scans all dealers Canada, for instance looking for a Red Mustang Convertible with white vinyl ir terior. Three fninutes later one located, a trade is made and in less thon 2 days o happy customer drives away @ Red Mustang. A.M. Ford sales people feel obligated to tind the right vehicle for a customer Employees are important to Ford Motor Company and AM. Ford Soles ld. Ford Motors provides on going training for all staff, including everything trom telephone skills to light truck selling to advanced mechanico! training. The training sessions that em phasize both sales and service are held in various Western locations. A M b best people and the best people make the best dealerships Dan Ashmon of AM. Ford Sales it and his energetic staff support the com munity and its Home of Champion con cepts Ashman first come to Trail to ploy hockey some titteen yeors ago. o stayed on becouse he likes the areo o wants to be a vital part of it. He said individuals we accomplish little Together we accomplish many thing Ashmn with 17 yeors experience in the avtomative soles ond service busines and the experienced A M. Ford staft are @ local company whose growth has | creased trom 12 employees in 1985 to ot present, All 33 employees believe the customer satisfaction is job No