Application Information APPLICATION PROCESS Visit ApplyBC via the link at selkirk.ca/golf. Please remember to pay your application fee online so we can complete the process. GCOOL APPLICATION/ENROLLMENT PROCESS 1. Apply and pay application fee (returning GCOOL students are not required to pay the application fee) 2. Students will receive an Acknowledgment Letter requesting documentation to be submitted up to one week prior to course(s) start date. (Late applications and documentation may be considered). 3. Once file is reviewed and student meets program eligibility, student will be sent an Acceptance Letter, requesting students to reply with their selected course(s). 4. Enrolment Officer will enroll student into selected course(s). Shortly before course(s) begin, students will be emailed a Computer Access instruction form. 5. Students to pay prior to or on the first day of course(s). Program Courses GCOOL 102 - OVERVIEW OF GOLF CLUB OPERATIONS GCOOL 102 is a general overview of Golf Club Operations. You will discover that the golf industry is composed of basically four types of clubs: resort, private, semi-private and public. The course will introduce you to the basic concepts and principles of golf club ownership, management and operations. You will be introduced to discussions on Club bylaws, the importance of a mission statement and how the mission statement ties in with club goals and objectives and strategic planning. We will explore the topic of effective Boards Directors and the committee structures in private member owned golf clubs. In the closing chapter of this overview we will be learning about managing effective meetings, membership recruitment and retention and we will end the thirteen-week online learning sessions with a discussion on trends in the golf club industry in North America. You will develop an appreciation of membership in a professional association, namely the Canadian Society of Club Managers, better known as the C.S.C.M. and the Club Managers Association of America (C.M.A.A.). selkirk.ca/programs GCOOL 103 - FOOD AND BEVERAGE CONTROLS Food and Beverage control is critical to the financial well-being of any food operation. Fundamentals of internal controls and information systems for food and beverage operations will be covered. The course covers techniques of effective purchasing, receiving and production; sales control and food and beverage cost calculations. Labour cost control methods are explained and discussed. Note: It is recommended that students apply early in order to recieve the textbook prior to the course start date. GCOOL 105 - GOLF SHOP OPERATIONS After completing GCOOL 105 — Golf Shop Operations you will have acquired the skills and knowledge you will need to manage a golf shop. As you might guess, the golf shop manager "wears many hats" and must be able to shift easily from one role to another. The golf shop is often referred to as the heart of the golf facility. This is the area where golfers book their tee times, register and pay their green fees, rent golf cars and purchase golf-related merchandise. The golf shop is also the area where tournaments are organized and tournament hosting is coordinated. In addition to running the golf shop, at most facilities, golf shop personnel also manage the practice/ teaching facility, the back shop and the golf cart fleet. In this course you will learn what is involved in managing these different areas, including situational factors to consider, staffing requirements, security procedures, facility requirements, traffic flow patterns and visibility considerations. GCOOL 106 - GOLF CLUB MARKETING GCOOL 106 Marketing Golf is a unique and innovative online course that focuses on the specific knowledge and skills necessary for successfully marketing a golf facility. It will help you understand, streamline and improve profitability of your marketing endeavours as you learn to research your product and your competitors, build on your strengths and create a total quality service environment that creates an unforgettable golfing experience. GCOOL 107 - TURFGRASS MANAGEMENT In GCOOL 107: Turf grass Management, the tasks and responsibilities of the course superintendent are analyzed, and the principles of good turf grass management are studied. Students learn about turf grasses, cultural practices, irrigation and drainage, soil management and fertilizers, mowing techniques and procedures how to mitigate insect pests and diseases as well as alternatives to chemical turf treatments. Basic principles involved in golf course design and construction are introduced. GOLF CLUB OPERATIONS selkirk.ca/golf GCOOL 108 - HUMAN RESOURCES FOR GOLF CLUBS Human resources management has a profound effect on the success of tourism and recreation operations. An understanding of fundamental human resources management theory and practices is necessary in the service sector where the link between the tourism/recreation operation and the guest is so critical. Innovative approaches to human resources management are necessary to recruit and retain the right people in the industry. GCOOL 108: Human Resources for Golf Clubs focuses on the critical issues that concern managers in the tourism industry: employee relations, recruiting and selection, challenges, trends and employment standards. GCOOL 109 - LEADERSHIP IN THE GOLF INDUSTRY GCOOL 109: Leadership in the Golf Industry is designed to enable prospective and existing supervisors to apply the skills required to lead people and to contribute to a team effort in the golf industry. Each student will examine and analyse his or her own leadership style and build on it to maximize effectiveness as an organizational leader. The course provides students with a working knowledge of the formal and informal relationships between employees and management in the workplace through the study of leadership styles of others, group dynamics and motivation. It also examines the changes in society and how they are influencing organizations relating to employee and management roles in time management, stress management, and problem solving. GCOOL 110 - TOURNAMENTS AND SPECIAL EVENTS PLANNING In GCOOL 110: Tournaments and Special Events Planning, you will discover the “in’s” and “out’s” of planning and conducting special activities and programs at the golf club. This course analyses standard grass-roots programming at the golf-club level as well as explaining the importance of developing strong junior golf and member-based programs. GCOOL 110 will cover event organization including “opens,” “invitational’s” and “corporate” golf days while learning about the financial impacts of these events at all levels. Students will learn how to plan, coordinate and execute tournaments and special events from elaborate weddings to the club’s weekly men’s night. Selkirk College Academic Calendar 2017-18 15