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Mastery in Agriculture and Sustainability

Course Code Course Name Hours
AGRE 20 Exploring Garden Basics I 120
AGRE 23 Exploring Garden Basics IT 120
AGRC 20 Invasive, Native, Local and Imported Plants in our 120
Community I
AGRC 23 Invasive, Native, Local and Imported Plants in our 120
Community IL
AGRS 20 Planting Gardens — Skill Building I 120
AGRS 23 Planting Gardens — Skill Building IT 120
CUST 20 Customer Service I 120
CUST 23 Customer Service IT 120
CPRu 20 Community Project I 120
CPRu 23 Community Project IL 120
SAFE 20 Safety on the Job Site I 120
JOBS 20 Job Search IT 120
Total Program Hours 1,440

CUST 20 - CUSTOMER SERVICE I

Provides students with the knowledge and skills
associated with customer service. Topics include:
aspects of the retail sector, communication skills,
conflict resolution strategies and principles of
customer service excellence.

CUST 23 - CUSTOMER SERVICE II

Builds upon the skills developed in CUST 20. This
course will further explore the knowledge and skills
associated with customer service. Topics will include:
customer service interactions, problem solving,
empathy, building rapport, professionalism and
workplace confidentiality.

CUST 25 - CUSTOMER SERVICE III

Service Quality explores the foundational standards
for excellent customer service skills. Students will
learn about business value, customer expectations,
communication skills, and how to approach service
recovery issues. Upon completion of the course,
students can take the exam to become certified with
SuperHost.

DISC 13 - DISCOVERY OF SELF
FOR ADULT LIVING

Provides students with the steps and processes that
are helpful for transitioning into a new phase of adult
living (e.g. graduating from high school and entering
adulthood). As the students learns to participate

in personal planning and goal setting, they will be

16 Selkirk College Academic Calendar 2019-20

able to share in self-reflection, recognize support
resources, and communicate an awareness of
community resources.

DISC 15 - DISCOVERY OF SELF,
OTHERS AND COMMUNITY I

Provides students with the steps and processes

to assess their: skills, abilities, habits, and areas

of excelled performance. Their compatibility with
others and job roles, and areas for growth and
development. Throughout the course, students will
have the time to reflect upon self, others, and the
many opportunities available within their community.
Students will research resources for self-advocacy,
education, employment and social opportunities that
can heighten their lives.

DISC 17 - DISCOVERY OF SELF,
OTHERS AND COMMUNITY II

Builds upon the skills developed in DISC 15. Students

will further examine the importance of self-reflection.

Students will learn how to match skills and abilities
to employment and career planning, determine
areas of support in the workplace, identify strategies
for coping with change and stress, and develop
personal goals around employment. Topics will also
include: personal values, human rights, employment
standards, workplace attitudes and styles.

ADULT SPECIAL EDUCATION (ASE)

selkirk.ca/ase

EMPS 13 - BEGINNER EMPLOYMENT SKILLS

Provides students with learning opportunities for
developing beginner employability skills. Students
will practice valuable workplace skills in a variety of
activities that match the student’s abilities. Students
will gain a better understanding of common employer
expectations, communication techniques, and
professionalism.

EMPS 15 - EMPLOYABILITY AND
WORKPLACE SKILLS I

Provides students with hands-on learning
opportunities for developing essential employability
skills. Students will practice valuable workplace

skills that are transferrable to any work place. Topics
include: feedback reception, cooperative work habits,
and asking for help.

EMPS 17 - EMPLOYABILITY AND
WORKPLACE SKILLS II

Builds upon the skills developed in EMPS 15. This
course continues exploring the hands-on learning
opportunities for developing essential employability
skills. Students will enhance workplace skills
transferable to any work place. Students will identify
worksite behavioural expectations, follow directions
from a task list, receive feedback appropriately, and
demonstrate positive work habits and organizational
skills.

Prerequisite: EMPS 15

ENTB 20 - MY BUSINESS
DEVELOPMENT - SKILL BUILDING I

Offers students the opportunity to explore a specific
area of business and learn skills beyond a more basic
level, as their abilities allow them to at this time.

The intention is that once students have gathered an
overall appreciation of business, they can now begin
to explore the business model and skills associated
with that field. The focus of this course is to develop a
mastery of skills and to ensure quality production.

ENTB 23 - MY BUSINESS DEVELOPMENT
— SKILL BUILDING II

Builds upon the skills developed in ENTB 20.
Students will be able to explore a specific area of
business and learn skills beyond a more basic level
as their abilities allow them to at this time. Once
students have gathered an overall understanding of
the business market, they will continue to practice
and perfect their skills more deeply. The focus of this
course is to develop a mastery of skills and to ensure
quality production.

selkirk.ca/programs