In the last decade business executives
Japan in droves to find out why North American industry is
losing its competitive edge.

They saw enthusiastic Japanese workers coming to
work early to sing company songs; production lines that
relied on individual workers instead of inspectors to make
quality-control checks, and quality circles in which workers
and management sat down together to discuss plant
operation and improvements to the product.

But try as they might to recreate the

> vil nd its stories,
orien ut tober Gabi

‘ib

Tom ‘and Robert Water-
trian, d 43 consistently Y

The sodrch hus brought ferward » naw dieipine in the
last few years — the study of corporate culture.

Just as nations have unique cultures, so do companies,
argue adherents to the new discipline. They suggest that if
successful companies share certain cultural traits, perhaps
other can

experience in their North American plants with thejr North
American employees, they failed. Management techniques
which were outstandingly successful in Japan fell flat at
home.

“I think we have found that it's not easy to look at a
style that works in one environment and make a translation
into another environment,” said Larry Moore, a University
of British Columbia commerce professor.

ip their form by
emulating them.

Moore said culture is “the notion of shared images and
understandings about what is important, what is to be
valued, what is to be feared, what is to be worked towards
and so on.”

A corporate culture includes such things as the
company’s objectives, how it achieves them, its heroes, its

including Procter and Gamble,

TBM and Delts
Airlines, and pabrpbeya ss i

U.S. companies, Ray Kroc's =

toe ta bol
prs

for’ his restaurants.

“We began to realize that these had cultures
as strong as any Japanese tion,” they wote,
“Whatever the business, by and large the companies were
doing the same, sometimes cornball, always intense, always
repetitive things to make sure all employees were buying
into their culture — or opting out.”

And what's more, many of the companies’ cultural traits
ran against conventional business-school wisdom.

The authors told stories of Frito Lay employees
slogging through sleet, mud, hail and snow delivering potato
chips to uphold the company's objective of 99.5 per cent
service level — a level that i

action,
even to the point of accepting that a bad decision is better
than no decision. Or, as they quote Woouy Allen as saying:
“Eighty per cent of success is showing ‘up:”

place high value on
their customers and their employees. While the concept is
far from new, these companies seem to do # better job of
implementing it.

‘The structure of successful companies is simple — they
have a jean staff with few administrative levels and few
people at the top. They are often broken into smaller

which are d to think i dently and

J theory

‘HIGH INTEREST

RATES

HURT

SAVINGS BONDS

TORONTO (CP) — With
the cost of money rising
again, the Canada Savings
Bonds issued last November
yielding 9.25 per cent are be
coming less attractive to in
vestors.

Although a stampede to
cash in the popular bonds has
not yet occurred, redemp-
tions have been rising signi-
ficantly during the last few
months. From a weekly aver-
age of only $76 million in
December, the amounts
jumped to about $105 million
in March.

If the runoff were to con
tinue at this high rate for a
year, it could total as much as
$5.5, billion and create extra
headaches for the govern-
ment's debt managers who
are already scrambling to
raise funds to cover the
deficit.

Redemptions during a
typical year average between
$3 billion and $4 billion, a
modest fraction of the $38.5
billion worth of bonds that
Canadians currently hold.

Economists say the money
from the CSBs does not
appear to have been salted
away in bank and trust com-
pany savings accounts, but
some of it is being placed in
term deposits.

These instruments yield
well over 10 per cent, com-
fortably above the savings
bond rate set last fall.

But these deposit shifts
have not been large and

people may simply be spend
ing the money.

“We believe most of the
funds are shifting to con.
sumer spending,” said David
Adamo, economist at McLeod
Young Weir Ltd. of Toronto.

STEPS UP BORROWING

For the government, the
runoff means the Finance
Department will have to step
up its other borrowing ef.
forts.

Adamo says the immediate
redemptions can be handled
by using funds from the
Bank of Canada's foreign ex
change reserves.

The central bank has an
ample supply of money after
buying unwanted Canadian
dollars last month to defend
the currency. This spending
totalled $780 million U.S. in
March.

The government could also
step up its weekly borrow-
ings in the treasury bill mar-
ket.

But Adamo said if rates
rise another half percentage
point, the weekly runoff
could jump to $150 million, “a
level that would force serious
thinking about an increase in
the CSB first-year rate.”

The government has prob-
lems holding CSB money
whenever interest rates are
rising because investors can
redeem their holdings any
time without penalty, except
in the first two months after
they have been issued.

pe ae Aste Sea

FIGHTER:

CE GUN-
“DON’T SHOOT YOUR MOUTH OFF.”

fuel and dangerous cargo Only

trips will be

this 2181 day of March 1984.
J.W. LAY
District Highways Manager

Schedule of
Upper Arrow Lakes Ferry
M.V.GALENA —

Schedule in effect untit further notice trom April 1st, 1984.
SHELTER BAY TO GALENA BAY

Dangerous Cargo Trips
and Thursdays the following tripe are reserved for
the day coincides

with a Statutory Holiday + on these days the Dangerous Cargo

canceled).
SHELTER BAY TO GALENA BAY
9:00 a.m. and 2:00 p.m. (no passengers allowed)
GALENA BAY TO SHELTER BAY
9:30 a.m. and 2:30 p.m. (no passengers allowed)
Dated at Revelstoke, British Columbia

{except when

Your choice

1.49.99».

F. Your choice

15. 99,5

the Way

STORE HOURS

Menday to Saturday
9:30 a.m. to 5:30 p.m.

Thursday and Friday
9:30 a.m. to 9:00 p.m.

Your best bet
on two
is at the Bay

Pe srt elle Behan

whole arm ot

A. Baycrest dress shoes
Your choice, 49.99 pr.
Choose a classic tie-up in black
or dark brown, our reg. $60. Or

all the way with a up

Fehion casual in burgundy or
black, our reg. $65
Men's Shoes

B. Men’s casual shoes
34.99 to 44.99 pr.
Choose a two-eye tie deck shoe,
regularly $50. Or the Bata “Life”
shoe, atin mar priced $60. We
also have leather casuals in slip-
on, or lace-up styles. Sizes 7-11,
in basic light and dark colors for
spring. Men's Shoes
C. Dress pumps
Your choice, 24.99 pr.
Choose from four smart styles of
dress pump in black, white,
bone, or grey. Not all colors in
all styles. ides’ shoes

D. Jeunesse leather shoes
Your choice, 34.99 pr.
We have your spring dress pump,
with the new mock cobra trim.
And we have your’casual Bra-
zilian weave wedges, too! In

pecan, grey, blue, black or white.
Not Rot all colors in both styles.
Teen Shoes

E. Ladies’ shoes
Your choice, 24.99 pe.

Choose a roll top ¢spadrille, or
from three styles aI pump inclu-
di toe wil trim;

oon dhenk or closed toe with
mock snake skin trim.

Ladies’. Shoes

F. Baysport joggers
15.99 pr.

Girls’ and boys’ in grey, navy or
pink with nylon uppers and vel-
cro closure, sizes 11-6, our reg.
$19. Men’s and ladies’ in white,
or blue, also with velcro closure,
our reg. $22. Not all colors in
all sizes.

Men's and ladies’ Shoes
Prices in. effect till April 21, while

HENNE’S MARINA

Castlegar

191 Columbia Ave.

ty
6in-1 Options wail
able
Fingertip Starting
Quiet - ight
Lawn-Boy 2-cycle
power
16 models to choose
from

Ask about
Pre-Season
Discounts!

365-3219

3H single speed Rampor
MEH, F ciSed“cohdinvon
3/30

AOE ———

$2500. 365-6046
SWEDISH CRYSTAL glas
cabinet,
water

3/30

140x200 i e als.
Sole’ od for 1437 Meadowbrosk
Drive. 365-3423

LED Chicken manure.
toe teil Old sow dust” Rotted
mulch. Crushed gravel
sandy loam top soil.

Available at Trowelex. 365-3315
3/29

1973 COURIER = parts oe 365. _
3/30

1969 FORD 1 T. flat deck with cat-

$: 0.8.0. Phone
atter 5:30.

er WALNUT

beige. Like
Phone otter 5:00 p.m

10°x48" trailer. New roof. ‘4 yard
tractor bucket. 362-7218 V0

THIS WEEK'S

LOW
PRICES

_iunpeees.
HORT GRAIN

BROWN RICE

$1.09/kg. 49° Ww.

CALIFOR!

@ WaLnut HALVES
$5.49/kg. $2*9
D BANANA CHIPS

$12

Distributor
for
Johnny's Bakery

$3.07 /kg.

DEMAND

Natural
High Quality
Vitamins

Only at

Mother
Nature’s

For your
chainsaw
needs + see
us today!

‘PIONEER
Jonsereds

SNOW TRAILS

SALES & SERVICE
502 - 12th Ave., Genelle
693-2382

© Parts
© Service

For Better or For Worse

by Lynn Jobnston

CLASS PET IS A
TARANTOLA!

0.M.S.0. available at Coste
Surplus 121 East Astor Colvitie,
7/%

HIGH Savings Rates
LOW Loan Rates —sesgoge rarcna”

im Deposits
soni eur improved Plan 26)

CASTIEGAR
AND SOUTH SLOCAN

Kootenay Savings

Credit Union

HERE IT IS! Clean, reasonable
Consignment Shop. 1007-2nd St
/29

TWO USED ED Aluminum — “at
Trowelex. 365-3315 3/29

CRESTON TURF

A perfect lawn|
in one day!

MEN'S Golf shoes 9¥4. 7-piece
golf club set. 365-3636 ae
LAWNMOWER, Jacobi

sell propelled, rear bagger Bs

-Strator
\\ start. Oil iI fill dip s stiehe ‘3

el grass catcher. 6 yea
old. Excellent shape, $250 firm.
365-6687 atter 6 p.m. 3/28

Lawnmower
Repairs
365-8307

Phone
866-5214 or 866-5414

DUNE BUGGY. Long wheel bos

5x8 PICTURE WINDOW. 15x15
living room carpet. 365-3150 3/29
COMPONENT HOME STEREO
system. 75 watts, $850. One pair
Wito figure skates size 5'4 AA
$00, One 21" men's Apollo 10
speed, One 21

Nishiki 12- Sheed. "3195. 399-4794
3/29

"STATIONERY SUPPLIES
PHOTOCOPYING
WEDDING STATIONERY
GENERAL PRINTING

Sel Print Ska

623 Columbia Avenue
365-6385

WATERBEDS. Factory authorized
liquidation. All models reduced
in price, starting at $299. Limited
quantity 112-367-7608 ttn/23

TOPSOIL

Black Sandy Loam

365-3315

= CHEV 6- piled truck rims ons
- 5200. 0.8

5°-5 hole Ford

Chevy rims. $20 Sachs S89. 777
or 359-7815

MACINTOSH, Spartan,

PIANO. Good con.
>. 3/28

& Mattres:

N Good

oe ‘os 0.8.0. 399-: as
3/

waiGoe wc —Soive 2 | TRANS CANADA GLASS

cords:

One cord $60, two
minimum. 365-6141 9 - 5:30 p.
ttn/23

SCREENED GARDEN LOAM.

soil truckload lots only. 365: 3660
days, 365-3014 eves ond
we is 9

ROAD GRAVEL,

only. $120
Discount on larger lots. 365-2600
days. 365-3014 eves & weeken:
ds. 110/27

CRUSHED
truckload lots

5

73

Renovation Windows

WOOD OR METAL
INSTALLED

Free Estimates.

Formerly Southern

365.6323

Now Leasing
HI ARROW SHOPPING CENTRE

30,600 sq. ft. of
‘and Sateway Store already

nd
intersection.
Exclusively Listed With:
WESTERN BEST SELLERS INC.
For Donated latory isforepaien 6 Call:
365-3747 (0) 368-3623)

NEW LISTING. 3 bdrm home in

Castlegar 365-3347

PASS aux HOBBY FARM,

immaculately

t ievel fomily home

setting. Small creek

through property
$98,500.

comer lot in North Castlegar

WF YOU'RE NOT RICH. Don't
feel bad. You can Is

this sturdy 2 bdem

end 1s 'x150' lot

573-10th Ave

8th Ave. N.

Bth Ave. N. .

8.17 BEAUTIFUL ACRES — And
approx. 350 Ht. of frontage on
Goose Creek

A STBALIL 1050 sq

bedroom, eirtight "ei

aed fetic bemutul bent Yor Yorn in
Only $49,900.

Sahoth Ave, Only $49,500.

A SPECIAL “INDEED”! 2 bdrm,
fully renovated, gorage. South
Castlegar location. Full asking
Pp $47,500 with $31,000

Essumable at 10%

RIVERFRONTAGE

LEGAR. Brick facing Is
ba one of the many nice
ft on of this 3 bdrm

home.
Private suite downstairs. Call
8 it $67,

iT — for Mr. Han-
man. River view, two lots,

OFFICE HOURS
Mon. through Fri.
9a.m. -6p.m.
Saturday
9a.m. -5 p.m.

Trail 368-5222

BELOW ASSESSED VALUE.
Robson. 3 - 5 bdrm. Spacious
lot. Full basement, $57,000.

close to downtown. $45,000.

Western Best Sellers, Inc.

offers our customers
a chance to win

A Dream Holiday For Two.
A Seven Day Cruise aboard
a famous Love Boat plus
a week in beautiful Acapulco.

Your name is entered when you list, sell or
buy through our offices in Castlegar or Trail.

Our sales staff can provide details.

CALL NOW AT

Castlegar — 365-3347. Trail — 368-5222

THRUMS 2

Plus
2 bedroom
rental home.

All buildi mn

ACRE FARM

With 3 bedroom,
full basement
home.

And
7-year old
barn.

prox. 80'

Thrums location.

COUNTRY LIVING
Ask about our meny, meny
ni i dnd

formation. $109,900.

JATERFRONT. 50° of sandy
Beach In Boltour on Koo eny

Loke! Wi
tage including stone ‘wreploce
gorage.

LET YOUR PROPERTY PAY FOR

your own well. Only $75,900.
Call us.

with double
24x24 works!

nt ci
usable of which most
previously in hay. A unique property in a preferred

. Property ap-
is cleared,

EAST RASPBERRY. '% acre lot
ou et ‘and suitable tor gar

Owner wants to sell
sir "000. Otfers please!

with POOL.

WALTER

TYMOFIEVICH
x